Human resource management is a broad term and is based on the effective deployment of workers or employees to accomplish the objectives of a company. It is present in each and every organization; there is no company which does not have a human resource department. Its primary function is to
efficaciously utilize the talents and capabilities of the employees to achieve the planned goals of the organization. It ensures that the employee is comfortable and satisfied with the working conditions and the policies regarding compensation and benefits which are offered to him.
HRM plays a very important role in managing, controlling, and developing the workforce, which significantly contributes to the existence and profitability of the organization. They are in continuous contact with the top-level management and are responsible for assisting them in running the business efficiently. They are also responsible for attracting skilled workers, carrying out recruitment and induction procedures, training and development, and settlement of the employee in a particular work environment where he feels comfortable.
Sections of the Department
In most companies, the human resource department is further divided into two main sections depending on the type of duties and responsibilities it carries out. The first one is the HR administration group, which is responsible for taking care of employees’ general work-related needs and issues such as payroll, working conditions, and conflicts between them and the supervisors or the top management. Whereas the other section is responsible for handling the recruitment function, training employees on corporate policies, providing information about the company in induction sessions, behavioral trainings, etc. In this way, they handle most of the functions in an establishment, and as a result, the top management highly depends on them.
There are some cases wherein the obligations of the HR department come in contrast with each other. There can be some instances where it is not possible to conclude an appropriate resolution that is suitable for both, the objectives of the organization and the wants or needs of the employees. At this stage, the department needs to be very careful on what decision it takes, as it may have an adverse effect on either the management or the company’s workforce. This is where the skills, talents, and abilities of the HR personnel come into play, as they need to be able to satisfy the top management along with the staff, thereby, maintaining a healthy relationship between them.
Whenever, any department in the company requires qualified manpower, they approach the recruitment section who then start their process by calling potential candidates, shortlisting eligible ones, conducting HR and functional interviews, selecting worthy candidates, and introducing them as new-joinees of the company. In this way, they provide the company with an efficient workforce who can improve and maintain its standard of performance. They also handle disciplinary procedures, employee motivation, health insurance, retirement, and profit sharing processes. The department ensures that the decisions taken by them are according to the organization’s rules and regulations, which is included in its information handbook. The HR personnel also assist and guide employees regarding company policies on leave and holidays, insurance, benefits and allowances, etc.
In this way, human resource management is very crucial in any organization, be it from the services or manufacturing arena. There are many other functions that this department carries out, which are important for the smooth running of a company.